Manage and assign SMS and MMS text conversations as a team using your business landline number.
Reduce phone time with follow-up texts and scheduled reminders for any time in advance.
Set up text alerts and keyword-based autoresponders for appointments and answers to account questions.
Keep daily operations running smoothly and manage expectations with automatic out-of-office texts.
Customers and clients prefer personalized, authentic interaction and they want it in real-time. Texting helps teams keep things conversational.
Calls can be costly interruptions. Texting makes it easy to auto-answer questions and proactively schedule text alerts, reminders and follow-ups.
Set keywords to automatically trigger a text message response for hours of operation, open appointment dates, and appointment confirmation.
Text automatic out-of-office message when you’re away. Perfect for small businesses and offices with variable hours of operation.
Sync MessageDesk with your other business tools to save time, keep things consistent and get real-time access to info.
Check out these additional customer service and support resources.