Maximize your messaging with pre-saved message templates.
Message Templates
Save time and keep things consistent with templates.
Personalization Tags
Use tags like {{ FirstName }} to auto-insert contact info.
Multi-Media (MMS) Messages
Add rich media like images, GIFs and more to messages.
Links & Attachments
Link contacts to web pages, documents and media.
Message templates
Pre-save text messages as reusable templates.
Keep your messaging consistent across teammates and save time by pre-saving texts as reusable templates.
- Search for and insert templates when composing a message.
- Add contact details with tags to personalize messages at scale.
- Sort and manage all of your templates from one library.
Personalization tags
Insert tags to personalize messages at scale.
Personalized messaging means more engagement. Tags help you personalize messages by auto-inserting contact details and information.
- Tags make it possible to auto-insert contact info into a message.
- Instead of typing a contact's name, just insert the {{ FirstName }} tag.
- Tags work just like email marketing merge tags, but for text messaging.
MMS messaging
Enrich your text messages with media, GIFs and more.
Images, GIFs and rich media get the most engagement. Send MMS messages to elevate your text messaging and offers to the next level.
- Text promotional images and advertisements for more engagement.
- Text images for fast, accurate estimates, quotes and appraisals.
- Send and store images from one central, searchable media gallery.
Links & attachments
Text links to connect contacts to web-based resources.
The web runs on links. Save links for use in templates, shorten long URLs and track clicks to see when contacts take action.
- Save characters by shortening long URLs as MessageDesk short links.
- See when your contacts take action by tracking link opens.
- Manage all of your MessageDesk short links from one gallery.
Additional messaging resources.
Check out these additional messaging resources.
2022's Top Business Texting Services & Apps + How to Choose
A guide to choosing the best business texting service or app for your business or organization.
Messaging Insights |
12 min. read
How to Send a Link: Learn How to Embed Links in Texts
How to send a link and the difference between hyperlinks, short links & links in your text messages.
Messaging Insights |
6 min. read
What is MMS Messaging? MMS vs SMS vs OTT Messaging Services
What's the difference between SMS and MMS? Everything you need to know about SMS, MMS, and OTT messaging.
Messaging Insights |
7 min. read
