Customer Stories

Stories & Insights from Active MessageDesk Customers

J&J Financial

J&J Financial Saves Time and Improves Client Communication with MessageDesk

Read how J&J Financial Management Inc. uses MessageDesk to reduce phone time and get fast responses from clients during their busy tax season.

CBARC at Oregon State University

Why Oregon State's Research Center Relies on MessageDesk to Communicate with Employees.

Learn how Debbie at Oregon State University's CBARC improved communication and safety with MessageDesk, efficiently managing large groups and emergency alerts.

Families to Freedom

Why Families to Freedom Dropped Mailchimp for MessageDesk

Learn why Families to Freedom found SMS beats email when communicating with staff members and volunteers across multiple locations.

San Francisco Institute of Esthetics and Cosmetology

How The San Francisco Institute of Esthetics and Cosmetology Streamlines Student Communication with MessageDesk

How Director of Admissions Colleen Jacques uses MessageDesk to streamline student outreach, financial aid processing and team communication.

GD Psych Services

How GD Psych Services Overcame Patient Portal Hurdles with MessageDesk

Learn how GD Psych Services overcame communication gaps caused by their patient portal by sending SMS messages with MessageDesk

Vegas Valley Infusion Clinic

How Vegas Valley Infusion Clinic reduced no shows by 100% with SMS reminders

Vegas Valley Infusion Clinics reduced appointment no-shows to zero, saved 20% of their time on the phones, and improved customer satisfaction with MessageDesk

Wayne Insurance

How Wayne Insurance Cut Call Volume by 50% With MessageDesk

Learn how Wayne Insurance used MessageDesk to text-enable claims reps and cut their daily phone call volume by 50%.

Mathnasium

How Texts Got Mathnasium’s Customer Engagement Rate to 75%+

Learn how Karen Flyer used MessageDesk to improve her Mathnasium’s customer engagement rates from 50% to 75%+.

AMS Healthcare Staffing

How AMS Healthcare Staffing Fills Open Shifts 3x Faster with MessageDesk

Learn how AMS Healthcare Staffing filled care shifts 3x faster by text-enabling their business with MessageDesk’s shared team SMS inbox.

Wenatchee High School

How Wenatchee High School Reduced Office Call Volume by 60%

Learn how MessageDesk’s shared team inbox and text-enabled landline service helped prioritize parent communication for Wenatchee High School’s admin staff.

Upward Bound

How Upward Bound Keeps Connected to 100+ Students with Text Messaging

Learn how Upward Bound uses MessageDesk to schedule text message broadcasts and keep connected to over 100 students and staff.

Mower Parts Plus

How Mower Parts Plus Cut Phone Time 50% with Text Messaging

Learn how Mower Parts Plus stopped leaving voicemails and cut daily phone time by over 50% with MessageDesk's business text messaging.

Cash N' Go

How Cash N’ Go Increased On-time Payments By 30% with Text Messaging

Learn how Cash N' Go used MessageDesk to reduce their phone time and send personalized text message reminders that increased on-time payments by 30%.

Ace Sanitation

How ACE Sanitation Reduced AR by 80% with Text Reminders

Learn how ACE Sanitation reduced accounts receivable by 80% and got more Google reviews using MessageDesk.

DeNooyer Chevrolet

How DeNooyer Chevrolet Got 536 New Contacts via Text-to-Vote

Learn how DeNooyer Chevrolet used MessageDesk to get 536 new contacts with a text-to-vote campaign.

American Housekeeping

How Texts Got American Housekeeping More Reviews & Payments

Learn how American Housekeeping reduced phone time, got paid faster and collected more reviews.

Emergency Pet Hospital of Redlands

How Texts Save Time for Emergency Pet Hospital of Redlands

Learn how MessageDesk got Emergency Pet Hospital of Redlands faster communication and improved customer satisfaction.

Add texting to your phone system

Learn how to add SMS superpowers to your phone lines.