Templates, tags, media & links
Save Time & Personalize Messages with Templates, Tags, Media & Links
Keep your messaging quick, consistent, and personalized with pre-saved, reusable text message templates, tags, media, and links.
Message templates
Pre-save text messages as reusable templates.
Keep your messaging consistent across teammates and save time by pre-saving texts as reusable templates.
- Search for and insert templates when composing a message.
- Add contact details with tags to personalize messages at scale.
- Sort and manage all of your templates from one library.
Personalization tags
Insert tags to personalize messages at scale.
Personalized messaging means more engagement. Tags help you personalize messages by auto-inserting contact details and information.
- Tags make it possible to auto-insert contact info into a message.
- Instead of typing a contact's name, just insert a {{ FirstName }} tag.
- Tags work just like email marketing merge tags, but for texting.
MMS messaging
Enrich your text messages with media, GIFs and more.
Images, GIFs and rich media get the most engagement. Send MMS messages to elevate your text messaging and offers to the next level.
- Text promotional images and advertisements for more engagement.
- Text images for fast, accurate estimates, quotes and appraisals.
- Send and store images from one central, searchable media gallery.
Links & attachments
Text links to connect contacts to web-based resources.
The web runs on links. Save links for use in templates, shorten long URLs and track clicks to see when contacts take action.
- Save characters by shortening long URLs as short links.
- See when your contacts take action by tracking link opens.
- Manage all of your MessageDesk short links from one gallery.
Additional messaging resources.
Check out these additional messaging resources.
Photo Texting | How to Insert Pictures in Text Messages
Learn how to add pictures to text messages.
Business Messaging | 12 min. read
How to Send a Link: Learn How to Embed Links in Texts
How to send a link and the difference between hyperlinks, short links & links in your text messages.
Business Messaging | 6 min. read
Customize Text Messages for Mass Personalized Text Messaging
Learn how to send customized SMS messages in bulk with a custom text messaging app.
Business Messaging | 7 min. read