Top EZ Texting Competitors and How to Find the Right EZ Texting Alternative for You

EZ Texting offers text message marketing. It’s a fantastic choice if you’re looking to build and engage with your audience at scale via SMS. 

However, EZ Texting has limitations, especially when it comes to texting as a team. 

So in this article, I cover:

1. What EZ Texting is (pros, cons, who it’s best for, etc.)
2. EZ Texting reviews: positive and negative EZ Texting customer feedback
3. 5 reasons why you might need an EZ Texting alternative
4. How to migrate your EZ Texting phone number to an EZ Texting alternative
5. The 8 best EZ Texting alternatives
6. Answers to frequently asked questions when switching to an EZ Texting alternative

By the end, you’ll know what EZ Texting alternative works best for you.

Read on for more.

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What Is EZ Texting?

EZ Texting is a text message marketing platform. It helps you send mass text messages, manage contacts, and automate campaigns. With EZ Texting you can schedule texts, create keyword campaigns, and integrate with your other marketing tools. Many customers use EZ Texting for promotions, reminders, and alerts.

EZ Texting features:

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EZ Texting offers a robust suite of SMS marketing and communication tools. All of these elements enhance customer engagement and streamline your business operations. 

Key EZ Texting features include:

• Mass Texting: Send bulk text message broadcasts to large groups with just a few clicks, perfect for marketing campaigns and announcements.
• Automation Tools: Automate SMS campaigns with scheduled messages, drip campaigns, and autoresponders.
• Two-Way Messaging: Engage in real-time two-way text conversations with your customers.
• AI-Powered SMS Compose: Use AI to generate optimized SMS content.
• Custom Keywords: Create unlimited SMS keywords for different campaigns.
• MMS Support: Enhance your MMS messages with multimedia elements like images, videos, and GIFs.
• Analytics and Reporting: Access detailed reports on message response times, delivery, open rates, and engagement metrics.
• Contact Management: Organize and segment your contacts into groups for targeted messaging.
• Compliance Tools: Built-in A2P 10DLC compliance features ensure your messages comply with SMS regulations. This includes opt-out management and double opt-in processes.
• Integrations: Seamlessly connect with popular CRM and marketing platforms like Mailchimp, HubSpot, and Zapier.

Who is EZ Texting best for?

EZ Texting is particularly well-suited for several industries and verticals that rely on direct, timely communication:

Retail and e-commerce businesses

Brick-and-mortar retail and e-commerce businesses use EZ Texting to send promotions, discount offers, and product updates. Texting makes it possible for them to directly engage with their customers to drive sales.

Recruitment, staffing, and HR professionals

Recruiters, staffing agencies, and HR professionals text and use EZ Texting. They find it useful for messaging job candidates, streamlining the hiring process, and managing candidate pipelines.

Healthcare professionals and clinics

Hospitals, clinics, and other healthcare providers use EZ Texting to send appointment reminders, health alerts, and follow-up messages. EZ Texting helps them reduce no-show rates and send quick updates, making sure patients receive timely information.

Educators and higher education institutions

K-12 schools and universities text with EZ Texting. They send messages to keep students, parents, and staff informed about important events, deadlines, and emergency alerts. 

Sending mass text notifications helps disperse crucial information.

Nonprofits and religious organizations

Nonprofits send text messages to communicate with volunteers, donors, and members about upcoming events, fundraising campaigns, and other community activities. EZ Texting’s group messaging capabilities make it easy to coordinate and boost engagement​.

Restaurants and the hospitality industry

Restaurants, bars, and hospitality businesses use EZ Texting. They like to promote special offers, manage reservations, and communicate with customers in real-time. 

EZ Texting also helps them fill tables, manage bookings, and build customer loyalty through targeted messaging​.

Marketing managers

Driving customer engagement and sales through text message advertising campaigns? You’ll find EZ Texting's features, like bulk text messaging and automated campaigns, particularly beneficial.

EZ Texting Reviews: Positive and Negative EZ Texting Customer Feedback

Positive EZ Texting reviews:

1. Ease of Use: Customers frequently highlight how user-friendly EZ Texting is. Its accessible even for those with minimal technical experience. One customer expresses, “This software is so very easy to use - for any level of marketing experience”​(Capterra).
2. Effective Customer Support: Many customers appreciate the EZ Texting Support Team’sresponsiveness and knowledge. A reviewer notes, “EZ Texting provides excellent customer service. The reps are really knowledgeable about the products & services” ​(Capterra).
3. Versatility: Customers praise EZ Texting for its versatility in managing different types of communication needs. This includes everything from marketing campaigns to internal communications. A customer states, “We are solving a business problem for clients running contests and sweepstakes. SMS messages serve as the first response to consumers”​(Capterra).

Negative EZ Texting reviews:

1. Mobile App Limitations: Some customers note that EZ Texting’s mobile app is less functional than the web version. It’s less convenient to manage campaigns on the go. One user mentioned, “App’s lack of full functionalities don’t allow for mobile experience” ​(Capterra).
2. Credit Expiration: Customers complain about unused messaging credits expiring after 12 months. They see this as a financial loss. One customer laments, “If you don’t use your credits within 12 months they will expire”​ (Capterra).
3. Slow User Interface: Some customers report that the user interface can be slow. As one user puts it, “The user interface is running slow. That's why I get bored while using the product”​ (Capterra).

5 Reasons Why You Might Choose an EZ Texting Alternative

1. You need more advanced features and customization

EZ Texting is a strong platform for basic SMS marketing. However, you may need more advanced features like complex automation workflows, AI-powered tools, or highly customizable messaging options. 

Some EZ Texting alternatives like SlickText or Textedly offer more sophisticated functionalities that can cater to these needs​.

2. EZ Texting isn’t as scalable for team collaboration

Businesses with teams that need teammate collaboration will find EZ Texting’s inbox limiting. 

Shared team SMS inboxes like MessgeDesk work better for texting as a team. These types of dedicated SMS inboxes use advanced conversation routing and assignment. They help teams manage many text threads at once​.

3. You need an industry-specific solution

Some industries, such as healthcare, research, or large contact centers, require specific features. These include HIPAA compliance, detailed reporting, or the ability to conduct SMS surveys.

Platforms like Mosio or TextMagic offer more tailored solutions for these specific needs​.

4. The price and cost for EZ Texting don’t align with your budget

EZ Texting prices themselves competitively. However, if you have high-volume messaging needs you might want to look for alternatives. 

Specifically, you’ll need a tool like SimpleTexting. It offers a better pricing model and lower costs for large-scale messaging.

TrueDialog is another example, known for offering extensive features at a lower cost compared to EZ Texting.

5. EZ Texting limits some integration capabilities

You might need deeper or more extensive integrations with your CRM systems, marketing tools, or other software platforms. 

EZ Texting alternatives like Twilio offer more robust API integrations. Twilio can seamlessly connect with a wide range of business applications​.

How to Migrate Your EZ Texting Phone Number to an EZ Texting Alternative

EZ Texting is essentially a VoIP provider. This means your EZ Texting phone number is a voice-over-IP (VoIP) phone number.

VoIP phone numbers are easy to host or port to another service. This makes switching to an EZ Texting alternative relatively easy.

Here’s the step-by-step for hosting your EZ Texting phone number with an EZ Texting alternative, like MessageDesk. 

1. Check your EZ Texting contract and terms of service

You’ll want to check your EZ Texting contract before you migrate your EZ Texting phone number.

So be sure to understand any termination fees or obligations. Make sure you know your contract’s end date and any cancellation policies.

2. Request number hosting or number porting

Step 1. Contact your EZ Texting alternative 

Reach out to your new solution’s customer support team to initiate the number transfer process. They will guide you through their specific requirements.

Step 2. Gather necessary information 

Prepare all necessary documentation and information required for number hosting or porting, such as:

• Your current EZ Texting account details
• Your business’s billing address and authorized contact person
• A copy of your most recent EZ Texting bill (to prove ownership of the phone number)

Step 3. Submit a number hosting or porting request 

There’s a difference between number hosting and number porting. 

Just moving your SMS functionality to a new provider? Then you’ll want to complete a phone number hosting request.

Moving your SMS AND voice functionality? Then you’ll need to submit a phone number porting request. 

In both cases, your new EZ Texting alternative will help you to choose the right option. They’ll help you submit the right documents and business information.

👀 Note: Business texting platforms like MessageDesk can work with you and a different VoIP provider like RingCentral. It’s possible to configure texting and your VoIP calling features separately.

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3. Schedule a phone number disconnection date with EZ Texting

Step 1. Notify EZ Texting

Next, you’ll need to schedule a disconnection date with EZ Texting. This releases your phone number and allows a new service to port or host your existing voice service, text messaging service, or both. 

Step 2. Avoid canceling EZ Texting prematurely

Don't cancel your EZ Texting account until the number porting process is complete. Cancelling early can lead to losing your phone number.

Step 3. Sign a letter of authorization

What is a letter of authorization (LOA)? An LOA is a letter to a phone number provider or carrier. An LOA grants a different provider access to your phone number. 

In some cases, an LOA authorizes a full number port, in other cases it authorizes just phone number hosting.  

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4. Wait for hosting or porting to complete

Porting timeframe: 

The porting process can take 1-2 weeks. But this timeframe can vary depending on your location and provider. During this time, ensure customers can reach you via other communication channels.

Monitor for updates:

Keep in touch with both EZ Texting and your EZ Texting alternative to stay updated on the porting status. Your new provider will notify you once the porting is successful.

5. Test and verify your phone number

Test your phone number’s voice and texting:

Test your phone number after you receive confirmation that your host or port is complete.

Configure your EZ Texting alternative:

Set up your new communication workflows in your EZ Texting alternative. This might include automated text responses, customer groups, and campaigns. You can also take this time to import any data you backed up from EZ Texting.

6. Get approved by carriers for business text messaging

Have you already registered your EZ Texting phone number with telecom providers and the TCR for carrier compliance? If yes, then you can skip this step - your new provider will help you transfer your active campaign.

If not, then read on.  

All telecom carriers in the U.S. require businesses and organizations that text to complete A2P 10DLC carrier registration. 

They do this to prevent phishing scams and SPAM messaging from bad actors.

To register with carriers you have to use a EZ Texting alternative, like MessageDesk. 

You also have to adhere to various standards like opt-in and TCPA regulations. 

But the good news is that most EZ Texting alternatives come with messaging features that help you manage opt-in, compliance, and registration for you.

Every service has its way of managing opt-in and carrier registration. But here’s how we do it at MessageDesk:

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Step 1: Submit and validate organization info with carriers through MessageDesk

We start the carrier registration process by validating that your organization is legitimate. We do this simply by submitting a form that collects the following information:

1. Business identification: You need to provide proof of your business's existence and legality. This includes your Employer Identification Number (EIN) or other tax identification numbers.
2. Business address: The official address registered with your organization.
3. Contact Information: A primary contact within the business, including name, phone number, email address, and website.
4. Messaging purpose and examples: Explain why and how your business uses SMS messaging. This involves providing message examples.
5. Opt-in and opt-out processes: Describe how your contacts opt in and out of receiving messages. This includes how you collect consent and how you manage and honor opt-out requests.
6. Message content and volume: Carriers need to know about the volume and content of the messages you’ll send. This helps carriers understand your messaging patterns. It also ensures that your messages align with anti-spam policies.

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Step 2: Publish a carrier-compliant business text messaging policy on your website

You submitted and validated your information. Next, the compliance team at MessageDesk will work with you or your web developer. 

Carriers require that you have a website and that you publish a business text messaging privacy policy on it.

Your privacy policy must explain the following:

1. The type of contact and personal information your organization collects
2. How your organization collects information from contacts
3. How your organization uses any information collected
4. How your organization protects contact data
5. That your organization does not share information
6. How contacts can opt out of receiving text messages

🚨Note: having a website with a privacy policy is an absolute must for business text messaging. Without it, carriers will not approve your organization for texting. 

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Top 8 Best EZ Texting Alternatives

I covered what EZ Texting is, detailed its features, and feedback, and showed you how to migrate your EZ Texting number.

Next, is a list of the best EZ Texting alternatives.

1. MessageDesk | MessageDesk vs EZ Texting

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MessageDesk focuses on text-based communication. It offers team collaboration tools like a shared team SMS inbox and some automated messaging. This makes it ideal for industries like logistics and customer support.

MessageDesk is ideal if you need to text-enable your existing business phone lines and text as a team. It works well for home services, professional services like accountants, law offices, HR professionals, and dispatch and logistics. 

MessageDesk excels at managing team-based text conversations. It comes with a powerful shared team inbox that helps you route conversations and automate your messaging. 

EZ Texting vs MessageDesk is better suited if you need a mass SMS marketing tool. It offers more robust tools than MessageDesk for large-scale campaigns and automation. 

MessageDesk does offer large-scale mass texting as well, but customers praise it more often for its ease of use in team settings. Alternatively, customers find the most value in EZ Texting straightforward mass-texting capabilities.​

MessageDesk overview:

MessageDesk is a shared team SMS inbox. It unifies your team’s SMS communications on your existing business phone lines. 

With MessageDesk, you can:

• Route and assign text conversations
• Automate messaging tasks
• Integrate with other business tools via Zapier
• And more 

Customers use MessageDesk in a variety of ways including, appointment reminders, coordinating employees, and facilitating customer support. 

All of these instances highlight MessageDesk’s strength in enhancing both internal and external SMS communication​.

MessageDesk features:

• Shared Team Inbox: MessageDesk inbox helps you centralize all text conversations, for greater visibility and collaboration as a team.
• Website Chatbot: Install MessageDesk’s website chatbot on any website or landing page to start text conversations.
• Text-Enable Existing Phone Numbers: With MessageDesk you can connect your current landline or VoIP number and start texting.
• Bulk Text Messaging: You can use MessageDesk’s broadcasts to send personalized bulk text messages to multiple recipients simultaneously.
• Message Templates: Use pre-saved templates for common customer service responses to save time.
• Automated Messages: You can schedule texts and automate messages for everything from review asks to reminders, updates, and notifications.
• MMS Support: Send and receive images.
• Contact Management: You can organize and segment contacts into groups for targeted messaging.
• Compliance: MessageDesk helps get and maintain A2P 10DLC compliance for optimal message delivery rates.

MessageDesk reviews from customers:

Sylvia L.

Programmatic Account Manager

"MesageDesk is great for sending mass texts for the staff or communicating with returning clients. We have sent promotional deals to our returning clients. We can also group clients if need be based on categories."

Joylyn O.

Marketing Consultant

"MessageDesk is an effective texting app with excellent customer service. The templates are customizable with tagging features to personalize messages. MessageDesk also has fantastic customer service where real people answer your questions."

2. SimpleTexting | SimpleTexting vs EZ Texting

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SimpleTexting and EZ Texting are both powerful SMS marketing platforms. SimpleTexting is ideal for businesses needing unlimited keywords, custom integrations, and accessible customer support. 

It's especially well-suited for those needing detailed automation and integration with tools like Zapier and Mailchimp​.

In contrast, EZ Texting excels in mass texting capabilities. It's a better fit for businesses focused on large-scale SMS marketing campaigns. 

Compare EZ Texting vs SimpleTexting. You’ll find EZ Texting’s strength lies in its mass messaging tools and AI-powered content creation. This of course comes at a higher cost without the benefit of rollover credits.

SimpleTexting overview:

Like EZ Texting, SimpleTexting is a comprehensive SMS marketing platform. 

It enables you to send personalized text messages, manage two-way conversations, and automate SMS campaigns with ease. 

Looking to engage customers, remind them of appointments, or run complex marketing campaigns? SimpleTexting provides the tools to make all of it happen. 

Like MessageDesk, SimpleTexting also supports team collaboration and an inbox. But this feature is less developed.

SimpleTexting features:

• Two-Way Messaging: Use SimpleTexting to engage in real-time conversations with customers through SMS.
• Mass Texting: Send personalized bulk text messages to large groups of contacts.
• Automation: Set up automated texts in SimpleTexting for reminders, follow-ups, and drip campaigns.
• Custom Integrations: Seamlessly integrate with popular marketing apps like Mailchimp and ConstantContact.
• AI-Powered Message Generator: Use AI to craft and customize text messages quickly.
• Unlimited Keywords and Contacts: Create unlimited SMS keywords and manage extensive contact lists with SimpleTexting.
• Compliance Tools: SimpleTexing’s built-in A2P 10DLC compliance tools keep your SMS marketing campaigns compliant.
• Rollover Credits: Unused SMS credits roll over to the next month.

SimpleTexting reviews from customers:

Andrew S.

Associate Missions Pastor

"SimpleTexting is so easy to use. I created the account, and within a few minutes, I scheduled my first SMS reminder. The interface is simple, and that's what I was looking for in an SMS reminder product."

Sam M.

Marketing Coordinator

"I do wish there wasn't a character count on the replies for our automatic messages since that's not really a "thing" anymore with iPhones and newer phones these days. I wish it would all just send as one message even if they needed to count it as multiple credits from our account."

3. Twilio | EZ Texting vs Twilio

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Twilio is a highly flexible developer-centric communications platform. It offers powerful APIs for building customized messaging solutions on multiple channels like SMS, MMS, and WhatsApp. 

It's ideal if you need to scale and integrate messaging into your applications or platforms across global markets. 

On the other hand, you’ll want to use EZ Texting if you need a ready-to-use platform for mass SMS marketing campaigns. 

There’s no need for development work with EZ Texting as it comes with the tools you need to create and manage SMS campaigns. EZ Texting is far more accessible to non-technical customers​.

Twilio overview:

Twilio is a cloud communications platform that allows you to connect with customers via programmable messaging, voice, and video. 

Twilio offers a suite of developer-friendly APIs. Each enables you to send and receive SMS, MMS, and other types of messages across 180+ countries. 

Twilio’s built it’s platform for scalability. It makes it possible for businesses to deliver billions of messages with high reliability. 

It also supports a variety of use cases. These include marketing promotions, customer support, and transactional alerts. These features make Twilio a versatile solution. It’s the best choice if you’re a large enterprise looking to engage with customers across multiple channels.

Twilio features:

• Programmable Messaging API: Send SMS, MMS, and WhatsApp messages via a single API.
• Global Reach: Use Twilio to deliver messages across 180+ countries with localized senders and compliance tools.
• Scalability: Supports large-scale message delivery with a robust infrastructure.
• Cross-Channel Messaging: Engage customers through SMS, MMS, chat, Facebook Messenger, WhatsApp, and more using Twilio.
• Customizable Solutions: Twilio’s extensive APIs allow you to tailor messaging experiences and integrate them into your existing applications.
• Real-Time Analytics: Monitor and troubleshoot message delivery and engagement in real-time with Twilio.
• Developer Resources: Twilio offers comprehensive documentation, quick-start guides, and SDKs for building custom solutions.

Twilio reviews from customers:

Ramon C.

Co-Founder and CMO

"Twilio is one of the most reliable API for SMS and messages in the market, also the prices are pretty competitive and it lets you perform code validation through SMS and Calls and for Whatsapp it already has a complete API."

Chrissy M.

Director of Business Development

"There was a slightly higher learner curve with using Twilio that we had seen with other options; however, this was easily overcome and we now have a firm understanding of how to best utilize the program."

4. Textedly | EZ Texting vs Textedly

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Customers know Textedly for its affordability and simplicity. It’s an excellent choice if you’re looking for a budget-friendly, easy-to-use SMS marketing platform. 

Textedly is especially useful as a straightforward tool for sending mass texts and managing campaigns. 

EZ Texting, on the other hand, provides a more comprehensive feature set. It comes with advanced automation tools and AI-powered capabilities. This makes it ideal for businesses that require more sophisticated SMS marketing solutions with greater customization and scalability​.

Textedly overview:

Textedly is a robust SMS and MMS marketing platform that helps you engage with your customers through text messaging. 

It offers features like mass texting and two-way SMS conversations as well as advanced analytics and picture messaging. 

People recommend Textedly for its user-friendly interface and scalability. You can manage large contact lists, automate campaigns, and integrate popular apps like Zapier and Mailchimp. 

Textedly is great if you need cost-effective SMS marketing that increases customer engagement and drives sales.

Textedly features:

• Mass Texting: Send bulk SMS messages to large contact lists with just a few clicks in Textedly.
• Two-Way SMS: Engage in one-on-one conversations with your subscribers directly from Textedly.
• MMS Messaging: Send and receive MMS picture messages, including images, GIFs, and short videos.
• Automated Messages: Set up SMS drip campaigns, auto-replies, and scheduled texts.
• Comprehensive Analytics: Track the performance of your campaigns with real-time data and reports in Textedly.
• Unlimited Contacts: Textedly lets you add as many contacts as you need without any restrictions.
• Integrations: Connect with over 3,000 apps, including Zapier, Salesforce, and Mailchimp.
• Email Capture: Easily collect and manage email addresses alongside phone numbers to grow your marketing list.
• Voice Services: Convert toll-free or long-code numbers into voice call centers.
• Text-to-Pay: Facilitate transactions directly through text messages, speeding up payment processes.

Textedly reviews from customers:

Lindsay G.

Marketing Coordinator

"We use this texting service to market our courses and events, and the service is very user-friendly! Anytime I have ever needed assistance or help, the customer service team has always been very prompt with their response time. I would recommend this service to other business owners!"

Kate S.

Recruiting Coordinator

"I wish I could send a message right after adding a new subscriber. I could get to the message board just after making a new user; it would eliminate three clicks in the system. In addition, it would be nice to have two users when setting up an account. It's a bummer that we would have to purchase a new seat."

5. SlickText | SlickText vs EZ Texting

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SlickText is an SMS marketing platform that combines simplicity with powerful features. It’s a great solution for those needing an easy-to-use solution with strong customer support. 

SlickText excels in areas like list growth tools, automation, and customer engagement features like loyalty programs and mobile coupons. 

EZ Texting vs SlickText offers a more comprehensive range of features with advanced customization options and AI-powered tools. 

This makes EZ Texting better suited for those who need a scalable, sophisticated platform with more complex automation capabilities​.

SlickText Overview:

SlickText is a leading SMS marketing platform. It helps you engage with your audiences through targeted and personalized text messages. 

SlickText’s platform offers an intuitive interface that balances ease of use with enterprise-level functionality. 

SlickText is particularly strong in its list-building capabilities, mobile engagement tools, and automation features. This makes it a top choice if you want to enhance customer relationships through SMS marketing. 

SlickText also supports an array of use cases. These include running text-to-win contests and SMS surveys. SlickText also supports loyalty rewards programs and personalized drip campaigns​.

SlickText features:

• Mass Texting: Send broadcast text messages to large groups of subscribers using personalization and segmentation options in SlickText.
• Two-Way Messaging: Engage in personalized conversations with subscribers directly through SlickText.
• Automated Workflows: Create complex SMS sequences that trigger based on subscriber behavior or actions.
• List Segmentation: Segment your audience based on custom fields, behavior, and demographics.
• Loyalty Programs: Build and manage customer loyalty programs to increase retention and engagement.
• Mobile Coupons: Create and send fully customizable, POS-compatible mobile coupons.
• Text-to-Win Contests: Run text-to-win contests to engage your audience and grow your subscriber list.
• Detailed Analytics: Monitor campaign performance with dashboards that track metrics like click-through rates and opt-in statistics.
• Seamless Integrations: Connect with over 15 native integrations and 4,000 more through Zapier to streamline your workflows.

Slicktext reviews from customers:

Gia E.

Director of Marketing

"Zachary with SlickText Support has been amazing. I have been fortunate enough to have very little issues as a new user! The tool is super user friendly. However the couple of tickets submitted have been sent to Zachary. WOW! He replied quickly and had a resolution witthin minutes. Zach is a huge asset to this company and I hope to have him in the future! We love SlickText so far and happy with all SMS solutions."

Don M.

Business Growth Coach

"With the limits on the number of textwords, I find myself needing to be creative in how I create groups of clients. I'd love to be able to tag subscribers based on the cohort or course they're currently attending, then send messages to that group. At the moment, custom fields and segments seem to work, but that may change as my course offerings grow."

6. Textmagic | EZ Texting vs Textmagic

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TextMagic is a simple and versatile SMS tool. It comes with a suite of features for SMS marketing, customer service, and internal communication.

Textmagic is best if you need a cost-effective, easy-to-use platform with strong integration capabilities. 

EZ Texting, on the other hand, provides more advanced features. It comes with AI-powered tools and extensive customization options. This makes it better suited for larger businesses that need a more sophisticated and scalable solution.

Compare Textmagic vs EZ Texting. You’ll find that TextMagic is an excellent choice if you need a straightforward, cost-effective SMS marketing solution. 

Choose EZ Texting if you need more advanced features and greater scalability.

Textmagic overview:

TextMagic is an SMS marketing and communication platform. It helps you connect with customers, staff, and others through personalized and automated text messaging. 

The platform supports mass texting, and two-way SMS chat, and integrates with over 1,000 apps. This makes it a powerful tool for improving customer engagement and operational efficiency. 

Customers find value in TextMagic’s ease of use and quick setup and management of SMS campaigns​.

Textmagic features:

• Mass Text Messaging: Send bulk SMS messages to large groups of contacts efficiently.
• Two-Way SMS Chat: Engage in real-time conversations with customers directly through text using Textmagic.
• Automation: Set up auto-responders, scheduled texts, and drip campaigns for seamless communication.
• Integration with 1,000+ Apps: Connect TextMagic with popular tools like CRM systems and email platforms via Zapier.
• Comprehensive Reporting: Access analytics to track the performance of your SMS campaigns.
• Custom Fields: Personalize messages with dynamic fields in Textmagic to improve customer engagement​.

Textmagic reviews from customers:

Ray M.

Research Assistant

"It's simplicity. Sending a message is incredibly simple. Just input the number (which autoformats), type your message and hit send. Programming messages and scheduling them to be sent at a later date/time, is also very easy. What is most useful, is the ability to upload pre-written messages that are saved in a library. These messages are then easily sent to new contacts or those in our Saved Contacts. Finally, its very inexpensive and doesn't require any contracts!"

Daryl S.

Sales Manager

"I am unable to connect new landline phone numbers. However, that may be more of a regulatory issue than an issue with Text Magic."

7. Mosio | EZ Texting vs Mosio

Unlike EZ Texting and other EZ Texting alternatives, Mosio focuses on the healthcare and research sectors. It offers specialized tools for patient engagement, data collection, and automated messaging in clinical studies. 

Mosio works well if you need to:

• Conduct surveys
• Manage patient communications
• Automate reminders
• Keep messaging secure and compliant 

EZ Texting vs Mosio: EZ Texting is a general-purpose SMS marketing tool. It caters to a wider range of industries. The features focus on mass texting, automation, and AI-powered tools for marketing campaigns.

EZ Texting is more versatile across industries. However, Mosio tailors its features to meet the specific needs of research and healthcare professionals​.

Mosio overview:

Mosio is a text messaging platform specifically designed to enhance communication and engagement within the healthcare and research sectors. 

The platform enables researchers and healthcare providers to manage patient communications. You can do this through automated SMS surveys, appointment reminders, and two-way text messaging. 

Mosio's secure, web-based software handles the unique requirements of clinical studies. This includes data collection, patient adherence, and real-time engagement. 

Its ease of use and ability to integrate with other healthcare software make it a valuable tool. It's great for improving patient outcomes and streamlining your research processes​.

Mosio features:

• SMS Surveys: Conduct surveys and collect data directly through SMS using Mosio.
• Two-Way Text Messaging: Engage with patients or research participants through secure, real-time text conversations.
• Automated Messaging: Schedule and automate reminders, notifications, and follow-ups for patients and study participants.
• Appointment Reminders: Automatically send reminders to reduce no-shows and improve patient engagement.
• Integration Capabilities: You can Integrate Mosio with healthcare software like REDCap for seamless data management.
• Customizable Message Schedules: Tailor messaging timelines to meet the needs of specific studies or patient care plans using Mosio.

8. TrueDialog | EZ Texting vs TrueDialog

TrueDialog focuses on scalability and team-based communication. It excels in allowing multiple teammates to contribute to a single conversation thread. This enhances customer service and support. 

EZ Texting, while also powerful, is better suited for managing mass texting campaigns and customer engagement. It's a better choice if you don’t need extensive customization or multi-teammate features. 

TrueDialog’s advanced features, like cross-code technology, can even merge texts from short and long code phone numbers into the same thread. 

In this way, TrueDialog offers a more integrated and seamless experience for larger teams. 

Whereas EZ Texting provides a simpler, more user-friendly interface for businesses focused on marketing​.

Truedialog overview:

TrueDialog is an enterprise-grade SMS platform. It offers a robust set of tools for mass texting, two-way communication, and customer service management. 

It’s best for large enterprises because of its scalable SMS solutions. It even integrates natively with major CRMs like Salesforce, Microsoft Dynamics, and HubSpot. 

TrueDialog offers unique features, like its team-based texting system and cross-code technology. Both features allow businesses to manage large volumes of messages efficiently while maintaining a high level of customer engagement. 

The platform is also highly reliable. They highlight their direct carrier connections and a 99.9% uptime. This makes Truedialog a trusted solution for enterprise-level businesses that need to deliver messages quickly and effectively​.

TrueDialog features:

• Team-Based Texting: With TrueDialog, multiple agents can contribute to the same conversation thread.
• Cross-Code Technology: TrueDialog combines short and long codes into a single messaging thread for seamless interaction.
• Mass Texting: You can send messages to millions of recipients efficiently with for high deliverability.
• CRM Integration: TrueDialog integrates natively with Salesforce, Microsoft Dynamics, HubSpot, and more.
• Drill-Down Reporting: You can access detailed analytics and custom reports to optimize SMS campaigns.
• Compliance Features: TrueDialog includes tools like the SMSafe duplicate opt-out database to ensure compliance with regulations.
• Voice and MMS Support: You can further enhance communication with multimedia messaging and voice capabilities.

TrueDialog reviews from customers:

Kristi H.

Database Administrator/Programmer

"I found TrueDialog to be genuinely concerned about our ability to do our job well while using their product. If we had any issues with texting, getting reports, etc., they were always very willing to help us figure out the issue and get it resolved. It was like the old Vidal Sassoon commercial -- If you don't look good, we don't look good."

Mahak S.

Inside Sales Team Lead

"The only thing I dislike is -It doesn't have a feature for group chat -The application isn't available for iOS"

Frequently asked EZ Texting alternative questions

Below is a list of questions frequently asked when migrating to an EZ Texting alternative.

What steps should I take before canceling my EZ Texting account?

Back up your customer and conversation data and export it before you cancel your EZ Texting account. Also, be sure to review your EZ Texting contract and cancellation terms.

How do I ensure that I don’t lose any customer data when switching platforms?

Export all relevant data from EZ Texting. You want to ensure you don’t lose any customer data when switching to an EZ Texting alternative. 

This data might include customer contact information, conversation histories, and review records. Use EZ Texting’s export tools to download this data in a .csv file.

How long does it typically take to transition from EZ Texting to an EZ Texting alternative?

Transitioning from EZ Texting to an EZ Texting alternative typically takes a few days to several weeks. 

Your transition time depends on data migration complexity, phone number configuration, and setup time.

You can complete a simple transition in a few days. Other more complex setups may require additional time to ensure everything is fully operational.

Can I run both EZ Texting and my EZ Texting alternative simultaneously during the transition period?

Yes, you can run both EZ Texting and your new platform simultaneously during the transition period. This approach can help you make sure your data is correct and that your new platform works as expected.

Will my customers experience any downtime during the phone number hosting or porting process?

Your customers may experience some downtime during the phone number hosting or porting process. This process is largely seamless since the transfer occurs behind the scenes. 

However, there might be a brief period—usually just a few minutes—where your phone number isn’t available.

To minimize any potential disruptions, inform your customers in advance and provide alternative contact methods if needed.

Most service providers will work to ensure minimal downtime, often scheduled during off-peak hours.

Can I keep all my existing customer conversations and messages when switching platforms?

Yes, you can keep all of your existing customer conversations and messages when switching. For others, it depends on the capabilities of your selected EZ Texting alternative platform. 

Before the switch, export all of your conversation data to a .csv from EZ Texting using its data export tools. 

Make sure your new platform supports importing your data.

What are the terms for canceling my EZ Texting contract?

The terms for canceling your EZ Texting contract can vary depending on your specific agreement with EZ Texting. 

Generally, you should review your contract for details on the cancellation policy. This includes any required notice period, potential early termination fees, and obligations you must fulfill before canceling. 

Some EZ Texting contracts may require a 30-day notice, while others might have specific terms tied to your contract’s length. 

If you're still under a fixed-term contract, you might face penalties for early termination. Be sure to contact EZ Texting’s customer support team to clarify the cancellation process. You’ll want to ensure that you understand any financial implications before proceeding.

How do I ensure EZ Texting won’t charge me after I switch?

To make sure EZ Texting won’t charge you after switching, cancel your account through customer support. You’ll also want to obtain written confirmation of your cancellation date. 

Be sure to review your final bill for accuracy and monitor your bank statements for any unexpected charges. You’ll also want to keep records of all communications in case you need to dispute any charges.

What should I do if EZ Texting tries to enforce early termination fees?

Review your contract terms and conditions regarding early termination if EZ Texting tries to enforce fees.

Does the contract state any termination fees? If yes, then you’ll most likely need to pay them. 

However, you can try negotiating with EZ Texting. Explain your reasons for canceling, and request a waiver or reduction of the fees. 

Think your fees are unfair or not clearly outlined in the contract? You might consider disputing them through EZ Texting's customer support. You can also consider seeking advice from a legal counsel to explore options.

Be sure to document all communications for reference.

Can I transfer my EZ Texting contract or services to another business if needed?

Transferring your EZ Texting contract or services depends on the terms of your EZ Texting contract. Most service agreements include clauses about moving or assigning your contract.

If your contract allows, you might be able to transfer your agreement to an EZ Texting alternative. If you can’t transfer, you may need to revise the contract or explore other options.

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We’re here to help you find the best ways to communicate. Especially to maintain a strong and positive online presence with your contacts and customers.

Ready to get started? Your next step is to meet with a MessageDesk messaging expert.