Top Heymarket Competitors and How to Find the Right Heymarket Alternative for You

Heymarket offers texting and omnichannel messaging packaged in a beautiful shared team inbox. 

It’s a fantastic choice for those who need to manage cross-channel messaging in one platform. 

But Heymarket isn’t for everyone and you might need a Heymarket alternative.

So in this article, I cover:

1. What Heymarket is (pros, cons, who it’s best for, etc.)
2. Heymarket reviews: positive and negative Heymarket customer feedback
3. 5 reasons why you might need a Heymarket alternative
4. How to migrate your Heymarket phone number to a Heymarket alternative
5. The top 7 best Heymarket alternatives
6. Answers to frequently asked questions when switching to an OpenPhone alternative

By the end, you’ll know what Heymarket alternative works best for you and your team.

Read on for more.

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What Is Heymarket?

Heymarket is a business text messaging platform, but it supports more than SMS. With Heymarket you can connect with contacts on Facebook and Instagram Messenger, WhatsApp, and Apple Messages for Business. All of this happens through shared team inboxes on mobile devices and web browsers. Heymarket also comes with other features. These include templates, scheduled messages, reporting, and SOC 2, TCPA, and HIPAA compliance.

Heymarket features

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Shared team inbox

With Heymarket you can manage all of your conversations in a unified team inbox. This includes SMS, Facebook, Instagram, WhatsApp, and more. 

Heymarket’s team inbox also allows your team to see every customer interaction in one place. This allows teams to take action on every important customer conversation.

Contact management

You can capture and manage unlimited contacts with Heymarket. You also get more advanced options to segment people for targeted campaigns. 

Simply import contacts from various sources, like your CRM, and group them based on any trait, for personalized outreach​.

Automation

Heymarket offers automated workflows for tasks like scheduling texts. You can create triggers based on things like time of day or customer actions. 

This feature helps you streamline your communication efforts. It also reduces manual work and ensures your contacts receive timely, relevant messages​.

Personalization

You can use templates and custom fields to personalize every message. 

Customers love this capability because it helps them maintain a personal touch at scale. You can even tailor messages to each recipient’s specific details, like their purchase history or location​.

Surveys and reporting

Sending SMS surveys and tracking detailed performance metrics is easy with Heymarket. You can collect real-time feedback to quickly identify areas of improvement.

Additionally, robust reporting tools provide insights into your campaign effectiveness and team productivity​.

Enterprise-grade security 

SOC 2 Type 2, TCPA, and HIPAA compliance are important for message delivery. Heymarket offers this high level of security for industries like healthcare. In these spaces, protecting contact information is critical​.

Integrations

Heymarket offers seamless integration with CRM systems, eCommerce platforms, and other business tools.

Who is Heymarket best for?

Heymarket is best suited for industries that rely on effective team and customer communication. 

Here’s a breakdown of the industries, verticals, and personas that benefit the most from using Haymarket:

Retail and e-commerce businesses

Retail and e-commerce businesses use Heymarket to manage customer service inquiries, send personalized promotions, and streamline operations. 

Customers like having the ability to integrate with eCommerce platforms like Shopify. This helps them handle customer conversations through various messaging channels.

Healthcare providers and clinics

Heymarket complies with HIPAA standards. This makes it a good fit for healthcare providers who need to securely communicate with patients. 

It helps with sending appointment reminders, managing patient inquiries, and even handling sensitive information securely.

Schools and higher education institutions

Texting is popular amongst schools, universities, and colleges. Heymarket helps these institutions communicate with staff and students. 

It's also effective for sending text alerts and notifications, managing admissions inquiries, and streamlining internal communications.

Real estate agents and brokers

Real estate professionals text and use Heymarket to engage with leads, schedule appointments, and send property details. 

Customers like having the ability to handle multiple messaging channels in one inbox. It makes it easier to manage client interactions.

Travel and hospitality

Hotels and other hospitality businesses use Heymarket to manage guest communications, send booking confirmations, and handle service requests. 

Heymarket’s integrations with existing CRMs help ensure a smooth and personalized guest experience.

Marketing managers

They benefit from Heymarket’s ability to run targeted SMS marketing campaigns and automate sales follow-ups.

Customer service teams

Heymarket’s shared inboxes, auto-replies, and message routing make it easy to offer text support. Heymarket helps customer service teams improve response times and satisfaction.

Staffing agencies and recruiters

Texting works for staffing and recruiting agencies. With Heymarket, you can streamline your communication with candidates. It's easier to manage the hiring process and maintain high engagement through automated reminders and follow-ups.

Logistics and operations managers

Logistics, operations, and dispatch managers send texts and use Heymarket. It helps them coordinate team schedules, send updates, and ensure smooth internal communication.

Heymarket Reviews: Positive and Negative Heymarket Customer Feedback

Positive Heymarket reviews:

1. Ease of Use: Many customers praise Heymarket for its intuitive and user-friendly interface. One customer mentions, "The best thing about this software is the easy-to-use interface" ​(Capterra).
2. Effective Team Collaboration: Customers find value in Heymarket’s shared inbox and message assignment features. It allows their teams to manage customer interactions efficiently. A customer states, "We've been able to consolidate all of our texting between clients"​ (Capterra).
3. Integration Capabilities: Customers appreciate Heymarket's ability to integrate with various platforms like Zendesk and Zapier. One user says, "We like that it's an easy SMS app, also the integration with ZD [Zendesk] is great"​ (GetApp).
4. Customer Service: Despite some complaints, several customers commend Heymarket’s customer support. They describe it as "responsive" and "helpful" in resolving their issues ​(Capterra).

Negative Heymarket reviews:

1. Limitations on Some Texting Capacity: A few customers don’t like how Heymarket limits your texting. This leads to inconsistent customer experiences. As one reviewer notes, "Unfortunately, there is a limit to how many texts you can send"​ (Capterra).
2. Customer Service Issues: Customers do praise Heymarket’s support. However, some report that Heymarket's customer service could be better. They note that issues sometimes get lost or go unanswered. A user mentions, "The customer service lacks a bit; issues get lost and sometimes unanswered"​ (Capterra).
3. Technical Glitches: Customers report occasional technical issues, particularly with integrations and automation. For instance, one customer highlights, "The app fails with some Zapier time zone automation to send messages" ​(GetApp).
4. Cost Concerns: Some customers feel that Heymarket is costly. This is especially the case if your usage increases or you need advanced features. One reviewer points out, "With Heymarket, your usage determines your cost" ​(Capterra).

5 Reasons Why You Might Choose a Heymarket Alternative

Here are some reasons you might look for or choose a Heymarket alternative.

1. Cost concerns

While Heymarket is feature-rich, it can become expensive. Costs increase with usage and advanced features like API integrations. 

Some customers also find the pricing structure limiting. This is particularly true for smaller businesses looking for free Heymarket alternatives​.

2. Feature limitations 

Some customers find that Heymarket lacks certain features they need. This includes email integration and more advanced automation capabilities. 

Heymarket falls short if you’re looking for an all-in-one platform that includes email support alongside SMS​.

3. Technical issues 

Customers report occasional glitches with integrations, especially with tools like Zapier. More often than not these issues relate to time zone automation. 

Think these technical difficulties will affect your operations? Then you might consider a more stable or better-supported platform.

4. Customer service 

While many customers appreciate Heymarket’s customer support, others note its inconsistencies. Some issues get lost and go unresolved. 

If you’re not tech-inclined and you need reliable, high-quality customer support, this might be a deal breaker​.

5. Texting limits 

Heymarket limits how many texts you can send from your phone number. This often leads to inconsistent customer experiences when you exceed these limits. 

If you need higher volume text messaging without these restrictions, you’ll want to explore Heymarket alternatives​.

How to Migrate Your Heymarket Phone Number to a Heymarket Alternative

Heymarket is essentially a VoIP provider. This means your Heymarket phone number is a voice-over-IP (VoIP) phone number.

VoIP phone numbers are easy to host or port to another service. This makes switching to a Heymarket alternative relatively easy.

Here’s the step-by-step for hosting your Heymarket phone number with a Heymarket alternative, like MessageDesk. 

1. Check your Heymarket contract and terms of service

You’ll want to check your Heymarket contract before you migrate your Heymarket phone number. 

Be sure to understand any termination fees or obligations. You want to make sure you know your contract’s end date and any cancellation policies.

2. Request number hosting or number porting

Contact your Heymarket alternative: 

Reach out to your new solution’s customer support team to initiate the phone number transfer process. They will guide you through their specific requirements.

Gather necessary information: 

Prepare all necessary documentation and information required for number hosting or porting, such as:

• Your current Heymarket account details
• Your business’s billing address and authorized contact person
• A copy of your most recent Heymarket bill (to prove ownership of the phone number)

Submit a number hosting or porting request: 

There’s a difference between number hosting and number porting. 

If you’re just moving your SMS functionality to a new provider, then you’ll want to complete a phone number hosting request.

If you’re moving your SMS AND voice functionality, then you’ll need to submit a phone number porting request. 

In both cases, your new Heymarket alternative will help you to choose the right option. They’ll help you navigate submitting the right documents and business information.

👀 Note: Business texting platforms like MessageDesk can work with you and a different VoIP provider like RingCentral. It’s possible to configure texting and your VoIP calling features separately.

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3. Schedule a phone number disconnection date with Heymarket

Step 1: Notify Heymarket

Next, you’ll need to schedule a disconnection date with Heymarket. This releases your phone number and allows a new service to port or host your existing voice service, text messaging, or both. 

Step 2: Avoid canceling Heymarket prematurely

Do not cancel your Heymarket account until the number porting process is complete. Cancelling early can lead to losing your phone number.

This is important because Heymarket gets its phone numbers from two telecom providers, Twilio and Synch. Both services require you and Heymarket to release your number before moving it to a new service.

Step 3: Sign a letter of authorization

What is a letter of authorization (LOA)? An LOA is a letter to a phone number provider or carrier. An LOA grants a different provider access to your phone number. 

In some cases, an LOA authorizes a full number port, in other cases it authorizes just phone number hosting.  

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4. Wait for hosting or porting to complete

Porting timeframe: 

The porting process can take 1-2 weeks. But this timeframe can vary depending on your location and provider. During this time, ensure customers can reach you via other communication channels.

Monitor for updates:

Keep in touch with both Heymarket and your Heymarket alternative to stay updated on the porting status. Your new provider will notify you once the porting is successful.

5. Test and verify your phone number

Test your phone number’s voice and texting:

Test your phone number after you receive confirmation that your host or port is complete.

Configure your Heymarket alternative:

Set up your new communication workflows in your Heymarket alternative. This might include automated text responses, customer groups, and campaigns. You can also take this time to import any data you backed up from Heymarket.

6. Get approved by carriers for business text messaging

Have you already registered your Heymarket phone number with telecom providers and the TCR for carrier compliance? If yes, then you can skip this step - your new provider will help you transfer your active campaign.

If not, then read on.  

All telecom carriers in the U.S. require businesses and organizations that text to complete A2P 10DLC carrier registration. 

They do this to prevent phishing scams and SPAM messaging from bad actors.

To register with carriers you have to use a Heymarket alternative, like MessageDesk. 

You also have to adhere to various standards like opt-in and TCPA regulations. 

But there’s good news. Most Heymarket alternatives come with features that help you manage opt-in, compliance, and registration for you.

Every service has its way of managing opt-in and carrier registration. But here’s how we do it at MessageDesk:

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Step 1: Submit and validate organization info with carriers through MessageDesk

We start the carrier registration process by validating that your organization is legitimate. We do this simply by submitting a form that collects the following information:

1. Business identification: You need to provide proof of your business's existence and legality. This includes your Employer Identification Number (EIN) or other tax identification numbers.
2. Business address: The official address registered with your organization.
3. Contact Information: A primary contact within the business, including name, phone number, email address, and website.
4. Messaging purpose and examples: Explain why and how your business uses SMS messaging. This involves providing message examples.
5. Opt-in and opt-out processes: Describe how your contacts opt-in and out of receiving messages. This includes how you collect consent and how you manage and honor opt-out requests.
6. Message content and volume: Carriers need to know about the volume and content of the messages you’ll send. This helps carriers understand your messaging patterns. It also ensures that your messages align with anti-spam policies.

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Step 2: Publish a carrier-compliant business text messaging policy on your website

You submitted and validated your information. Next, the compliance team at MessageDesk will work with you or your web developer. 

Carriers require that you have a website and that you publish a business text messaging privacy policy on it.

Your privacy policy must explain the following:

1. The type of contact and personal information your organization collects
2. How your organization collects information from contacts
3. How your organization uses any information collected
4. How your organization protects contact data
5. That your organization does not share information
6. How contacts can opt out of receiving text messages

🚨 Note: having a website with a privacy policy is an absolute must for business text messaging. Without it, carriers will not approve your organization for texting. 

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Top 7 Best Heymarket Alternatives

I covered what Heymarket is, detailed its features, and feedback, and showed you how to migrate your Heymarket phone number.

Next, is a list of the top seven Heymarket alternatives.

1. MessageDesk | MessageDesk vs Heymarket

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MessageDesk focuses on text-based communication. It offers team collaboration tools like a shared team SMS inbox and some automated messaging. This makes it ideal for industries like logistics and customer support.

In contrast, Heymarket provides a broader, multi-channel solution that includes SMS, WhatsApp, and Facebook Messenger. 

It also comes with robust integrations. This makes Heymarket better suited for businesses that need to manage customer interactions across various channels. 

In a Heymarket vs MessageDesk comparison, MessageDesk is more cost-effective and specialized for teams. Heymarket offers messaging on more channels with automation.

MessageDesk overview:

MessageDesk is a powerful shared team inbox for texting. It simplifies and helps you automate customer interactions via SMS messaging. It also enables teams to manage conversations, schedule text messages, and automate text responses from one, user-friendly inbox. 

With MessageDesk, you can centralize your communication to more efficiently track, manage, and respond to customer inquiries.

Specifically, MessageDesk works well for:

• Appointment reminders
• Sales follow-ups
• Text message-based support and service
• Logistics and dispatching
• Recruitment and staffing
• Reviews and feedback collection
• And more.

MessageDesk features:

• Shared Team SMS Inbox: MessageDesk centralizes all text message conversations into one shared team SMS inbox.
• Website Chatbot: Install MessageDesk’s website chatbot on any site or landing page to start text conversations.
• Text-Enable Existing Numbers: MessageDesk makes it easy to use your current phone number for sending and receiving texts.
• Bulk Text Messaging: MessageDesk makes it possible to send personalized bulk text messages to multiple recipients simultaneously.
• Scheduled Text Messages: Send scheduled text messages at optimal times for timely communication with contacts.
• Message Templates: Use pre-saved text message templates for common customer service responses to save time.
• Automated Messages: Schedule texts and automate SMS messages for reviews, reminders, updates, and notifications.
• MMS Support: Send and receive images and media.
• Contact Management: Organize and segment contacts for targeted messaging.
• Compliance: MessageDesk ensures compliance with A2P 10DLC carrier regulations and improves your message delivery rates.

MessageDesk reviews from customers:

Sylvia L.

Programmatic Account Manager

"MesageDesk is great for sending mass texts for the staff or communicating with returning clients. We have sent promotional deals to our returning clients. We can also group clients if need be based on categories."

Joylyn O.

Marketing Consultant

"MessageDesk is an effective texting app with excellent customer service. The templates are customizable with tagging features to personalize messages. MessageDesk also has fantastic customer service where real people answer your questions."

2. SalesMsg | SalesMsg vs Heymarket

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SalesMsg excels in two-way SMS and MMS messaging and it comes with strong CRM integrations. 

This makes it ideal for businesses focused on sales and customer engagement through automated text campaigns. 

It benefits teams that already leverage HubSpot or ActiveCampaign and need more real-time communication. 

Compare Heymarket vs Salesmsg and you’ll find Heymarket provides a more comprehensive multi-channel communication platform. 

Heymarket's advanced features like shared inboxes, team collaboration, and CRM integrations make it versatile. It’s a unified solution for managing customer interactions across multiple channels.

While SalesMsg focuses on SMS-driven sales processes, Heymarket offers broader communication capabilities.

SalesMsg overview:

SalesMsg is a cloud-based SMS and MMS messaging platform designed to help businesses communicate effectively with their customers. 

It offers two-way messaging capabilities. This allows you to engage in real-time conversations, automate text campaigns, and manage customer interactions. 

SalesMsg integrates seamlessly with popular CRMs like HubSpot, ActiveCampaign, and Salesforce. 

This makes it an ideal choice if you want to streamline your communication workflows. The platform also provides robust analytics and reporting tools to help you track the effectiveness of your messaging campaigns.

SalesMsg features:

• Two-Way SMS and MMS Messaging: Engage in real-time conversations with customers through SMS and MMS.
• CRM Integrations: Seamlessly integrate SalesMsg with CRMs like HubSpot, Salesforce, and ActiveCampaign.
• Automated Messaging: Set up automated text campaigns and workflows in SalesMsg to engage customers based on specific triggers.
• Shared Inboxes: Collaborate with team members in a shared SalesMsg inbox to manage customer conversations.
• Message Scheduling: Schedule texts in SalesMsg to send at specific times.
• Mobile App: Access and manage your SalesMsg messaging campaigns on the go with the SalesMsg mobile app.
• Analytics and Reporting: Track campaign performance with detailed analytics and reporting tools.
• Call Forwarding: Direct incoming calls from your SalesMsg number to another line.

SalesMsg reviews from customers:

Devon P.

Small Business Owner

"Salesmsg is most helpful for quick, easy startup of business to consumer texting. We were able to get our business landline as a text line and easily add contacts for broadcast messages. I also really like that Salesmsg is on the up and up when it comes to compliance with new regulations on B2C texting. They make it incredibly easy to learn about these updates and also comply with the laws and regulations."

Roth B.

Small Business Owner

"It is super easy to use and set up, and is integral to our sales team being able to follow up with prospects and keep everything organized within our CRM ecosystem. The one time I had to use their support channel, they were prompt and attentive. "

3. OpenPhone | OpenPhone vs Heymarket

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OpenPhone is a VoIP service ideal for small businesses and remote teams. It works well if you need a straightforward, affordable way to manage calls and texts on your existing devices. 

OpenPhone offers easy setup, user-friendly interfaces, and basic communication features like call recording and a shared inbox. However, OpenPhone lacks some advanced automation and scaling capabilities. 

Compare Heymarket vs OpenPhone. You’ll see that Heymarket supports multi-channel communication, including SMS, WhatsApp, and Facebook Messenger. OpenPhone only supports texts and calls.

This makes Heymarket the better fit for larger teams or those with omnichannel communication needs.​

OpenPhone overview:

OpenPhone is a cloud-based business phone service. OpenPhone’s platform makes it easy to set up separate work phone numbers on your existing devices. This helps you separate business conversations from personal conversations.

With OpenPhone you also get features like call recording, voicemail transcription, and team collaboration tools. The platform also integrates with popular tools like HubSpot, Salesforce, and Zapier. 

OpenPhone customers find a lot of value in its ease of use, quick setup, and cost-effectiveness. This makes it an attractive Heymarket alternative for smaller teams.

OpenPhone features:

• Separate Business Phone Numbers: You can set up dedicated work phone numbers on existing devices.
• Call Recording and Voicemail Transcription: Automatically record calls and transcribe voicemails for easy reference with OpenPhone.
• Team Collaboration: Share phone numbers, contacts, and conversations across teams with OpenPhone’s shared inboxes.
• Text Messaging: Send and receive SMS and MMS messages.
• Integrations: Connect with HubSpot, Salesforce, and over 3,000 other apps with Zapier.
• Easy Setup: Getting started is easy with minimal setup and a user-friendly interface.
• Unlimited Calling and Texting: Available for calls and texts within the US and Canada on all plans.

OpenPhone reviews from customers:

Diana K.

Mortgage Loan Processor

"I use the web version and it is very organized. I can easily locate and add contacts, make phone calls and text from the application. The lay out is aeshetically pleasing, and the options of how you want the information to appear is nice. With this being a separate app, you don't have to go between your internet tabs constantly across the top, you just click on the little icon saved in your pins, makes it so much easier."

Julia T.

Small Business Owner

"The program is easy to use, straight to the point. The only time I had a problem they reached out under a day and I was able to fix my issue quickly. I am fairly new to Openphone but I recommend it. I have a toll-free number included in the plan which is why I decided to go with them. Other companies charge per minute for toll-free numbers. Openphone does not. It can't get any better than that. I left a different dialer company for this one!"

4. SimpleTexting | SimpleTexting vs Heymarket

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SimpleTexting focuses on SMS marketing. It provides user-friendly tools for mass texting, automated campaigns, and list management. 

In contrast, Heymarket offers a versatile, multi-channel platform that supports SMS, WhatsApp, Facebook Messenger, and more. It also comes with a more advanced inbox and stronger CRM integrations.

If you’re evaluating Heymarket vs SimpleTexting, choose SimpleTexting for your SMS marketing needs. But if you have omnichannel and team messaging needs, go with Heymarket.

SimpleTexting overview:

SimpleTexting is a comprehensive SMS marketing platform. It gives you a great way to connect with your customers through text messaging. 

SimpleTexting comes with a wide range of features. These include two-way text messaging, mass texting, and automation tools. Each tool makes it easy to set up SMS drip campaigns and schedule messages in advance. 

With SimpleTexting you also get detailed tracking and reporting tools. You can use these to monitor the success of your SMS campaigns. 

SimpleTexting is an ideal solution for businesses of all sizes looking to enhance their communication strategies through text messaging.

SimpleTexting features:

• Two-Way Messaging: Use SimpleTexting to engage in real-time conversations with customers through SMS.
• Mass Texting: Send personalized bulk text messages to large groups of contacts.
• Automation: Set up automated texts in SimpleTexting for reminders, follow-ups, and drip campaigns.
• Custom Integrations: Seamlessly integrate with popular marketing apps like Mailchimp and ConstantContact.
• AI-Powered Message Generator: Use AI to craft and customize text messages quickly.
• Unlimited Keywords and Contacts: Create unlimited SMS keywords and manage extensive contact lists with SimpleTexting.
• Compliance Tools: SimpleTexing’s built-in A2P 10DLC compliance tools keep your SMS marketing campaigns compliant.
• Rollover Credits: Unused SMS credits roll over to the next month.

SimpleTexting reviews from customers:

Andrew S.

Associate Missions Pastor

"SimpleTexting is so easy to use. I created the account, and within a few minutes, I scheduled my first SMS reminder. The interface is simple, and that's what I was looking for in an SMS reminder product."

Sam M.

Marketing Coordinator

"I do wish there wasn't a character count on the replies for our automatic messages since that's not really a "thing" anymore with iPhones and newer phones these days. I wish it would all just send as one message even if they needed to count it as multiple credits from our account."

5. EZ Texting | Heymarket vs EZ Texting

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EZ Texting helps with your SMS marketing and mass texting efforts. It comes with features like bulk text messaging, SMS automation, and contact management. 

Going with Heymarket vs EZ Texting you get a stronger shared team inbox. You also get a multi-channel communication platform and better CRM integrations. 

This makes Heymarket better suited for integrated team communication across multiple channels. Whereas EZ Texting is more like SimpleTexting and better for SMS marketing.

EZTexting Overview: 

EZ Texting is a powerful SMS marketing platform. It offers a wide range of features. These include mass texting, two-way messaging, and advanced automation tools like drip campaigns and recurring texts. 

With EZ Texting, you can create personalized text messaging experiences. The platform helps you utilize MMS, and access a suite of tools for growing and managing your contact lists. 

The platform also integrates with popular apps like Mailchimp and Squarespace. This makes it easy to incorporate SMS marketing into your existing workflows. 

EZ Texting’s focus on compliance and accessibility also ensures your campaigns reach your audience while staying compliant.

EZTexting features:

• Mass Texting: Send bulk messages to large groups of contacts quickly and efficiently.
• Two-Way Texting: Engage in real-time conversations with customers through SMS.
• Automation & Campaigns: Set up drip campaigns, recurring texts, and automated replies to streamline communication.
• MMS Messaging: Use images, videos, and GIFs to create more engaging messages, supported by a vast Shutterstock media library.
• Contact Management: Import, customize, and segment contacts to deliver personalized messages.
• Integrations & API: Seamlessly connect with tools like Mailchimp, Constant Contact, and more, or use the API for custom integrations.
• Analytics & Reporting: Track campaign performance with real-time reporting on clicks, bounce rates, and opt-outs.
• Team Inbox: A multi-seat inbox that enables collaboration and fast response times within your team.

EZ Texting reviews from customers:

Ryan B.

Programmatic Account Manager

"I had to stop using the EZ Texting App. The App functionality was very poor and did not allow the same functionality as the web. I would have liked more helpful notifications about message replies so I could respond quickly to customer needs."

Luis B.

Human Resources Manager

"We have been using EZ Texting for employee communication for 2-3 years, the website is easy to use and set up. Support responds to inquiries in a timely manner. Pricing is reasonable for the amount of use we can get out of it.The organization has been able to send mass texts during shutdowns due to weather. The link shortener tool is very convenient to use when sending long website likes, and also can see how many have clicked on it."

6. Textedly

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Textedly provides a straightforward and affordable SMS and MMS marketing solution. It's ideal for mass texting, automated campaigns, and basic two-way messaging. People recommend Textedly for its simplicity and cost-effectiveness. 

In contrast, Heymarket offers a multi-channel communication platform. Heymarket’s shared inboxes and team collaboration tools are a better fit for cross-channel experiences. Whereas Textedly is a more straightforward SMS marketing solution.

Textedly overview:

Textedly is a robust SMS and MMS marketing platform that helps you engage with your customers through text messaging. 

It offers features like mass texting and two-way SMS conversations as well as advanced analytics and picture messaging. 

People recommend Textedly for its user-friendly interface and scalability. You can manage large contact lists, automate campaigns, and integrate popular apps like Zapier and Mailchimp. 

Textedly is great if you need cost-effective SMS marketing that increases customer engagement and drives sales.

Textedly features:

• Mass Texting: Send bulk SMS messages to large contact lists with just a few clicks in Textedly.
• Two-Way SMS: Engage in one-on-one conversations with your subscribers directly from Textedly.
• MMS Messaging: Send and receive MMS picture messages, including images, GIFs, and short videos.
• Automated Messages: Set up SMS drip campaigns, auto-replies, and scheduled texts.
• Comprehensive Analytics: Track the performance of your campaigns with real-time data and reports in Textedly.
• Unlimited Contacts: Textedly lets you add as many contacts as you need without any restrictions.
• Integrations: Connect with over 3,000 apps, including Zapier, Salesforce, and Mailchimp.
• Email Capture: Easily collect and manage email addresses alongside phone numbers to grow your marketing list.
• Voice Services: Convert toll-free or long-code numbers into voice call centers.
• Text-to-Pay: Facilitate transactions directly through text messages, speeding up payment processes.

Textedly reviews from customers:

Lindsay G.

Marketing Coordinator

"We use this texting service to market our courses and events, and the service is very user-friendly! Anytime I have ever needed assistance or help, the customer service team has always been very prompt with their response time. I would recommend this service to other business owners!"

Kate S.

Recruiting Coordinator

"I wish I could send a message right after adding a new subscriber. I could get to the message board just after making a new user; it would eliminate three clicks in the system. In addition, it would be nice to have two users when setting up an account. It's a bummer that we would have to purchase a new seat."

7. SlickText | SlickText vs Heymarket

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SlickText excels at SMS marketing with features like mass texting, automation, and loyalty programs. It’s great when you want to run a large-scale SMS campaign. 

In contrast, Heymarket offers multi-channel communication. This includes SMS, WhatsApp, and Facebook Messenger, along with shared inboxes for team collaboration. 

SlickText is generally more affordable. Heymarket vs SlickText’s multi-channel capabilities and advanced integrations come at a higher price. This makes Heymarket worthwhile only if you need a versatile, secure, and integrated team messaging platform.

SlickText Overview:

SlickText is a robust SMS marketing platform designed to help you reach your audience through text messaging. 

The SlickText platform offers a wide range of features, including mass texting, two-way messaging, and advanced automation tools. It's easy to create personalized, targeted campaigns. 

SlickText also provides powerful list growth and segmentation tools, helping you to build and manage your subscriber lists effectively. 

SlickText also offers seamless integrations to popular platforms like Shopify and HubSpot. You also get comprehensive analytics to track your campaign performance.

SlickText features:

• Mass Texting: Send broadcast text messages to large groups of subscribers using personalization and segmentation options in SlickText.
• Two-Way Messaging: Engage in personalized conversations with subscribers directly through SlickText.
• Automated Workflows: Create complex SMS sequences that trigger based on subscriber behavior or actions.
• List Segmentation: Segment your audience based on custom fields, behavior, and demographics.
• Loyalty Programs: Build and manage customer loyalty programs to increase retention and engagement.
• Mobile Coupons: Create and send fully customizable, POS-compatible mobile coupons.
• Text-to-Win Contests: Run text-to-win contests to engage your audience and grow your subscriber list.
• Detailed Analytics: Monitor campaign performance with dashboards that track metrics like click-through rates and opt-in statistics.
• Seamless Integrations: Connect with over 15 native integrations and 4,000 more through Zapier to streamline your workflows.

SlickText reviews from customers:

Gia E.

Director of Marketing

"Zachary with SlickText Support has been amazing. I have been fortunate enough to have very little issues as a new user! The tool is super user friendly. However the couple of tickets submitted have been sent to Zachary. WOW! He replied quickly and had a resolution witthin minutes. Zach is a huge asset to this company and I hope to have him in the future! We love SlickText so far and happy with all SMS solutions."

Don M.

Business Growth Coach

"With the limits on the number of textwords, I find myself needing to be creative in how I create groups of clients. I'd love to be able to tag subscribers based on the cohort or course they're currently attending, then send messages to that group. At the moment, custom fields and segments seem to work, but that may change as my course offerings grow."

Frequently asked Heymarket alternative questions

Below is a list of questions frequently asked when migrating to a Heymarket alternative.

What steps should I take before canceling my Heymarket account?

Back up your customer and conversation data and export it before you cancel your Heymarket account. Also, be sure to review your Heymarket contract and cancellation terms.

How do I ensure that I don’t lose any customer data when switching platforms?

Export all relevant data from Heymarket. You want to ensure you don’t lose any customer data when switching to a Heymarket alternative. 

This data might include customer contact information, conversation histories, and review records. Use Heymarket’s export tools to download this data in a .csv file.

How long does it typically take to transition from Heymarket to a Heymarket alternative?

Transitioning from Heymarket to a Heymarket alternative typically takes a few days to several weeks. 

Your transition time depends on data migration complexity, phone number configuration, and setup time.

You can complete a simple transition in a few days. Other more complex setups may require additional time to ensure everything is fully operational.

Can I run both Heymarket and my Heymarket alternative simultaneously during the transition period?

Yes, you can run both Heymarket and your new platform simultaneously during the transition period. This approach can help you make sure your data is correct and that your new platform works as expected.

Will my customers experience any downtime during the phone number hosting or porting process?

Your customers may experience some downtime during the phone number hosting or porting process. This process is largely seamless since the transfer occurs behind the scenes. 

However, there might be a brief period—usually just a few minutes—where your phone number isn’t available.

To minimize any potential disruptions, inform your customers in advance and provide alternative contact methods if needed.

Most service providers will work to ensure minimal downtime, often scheduled during off-peak hours.

Can I keep all my existing customer conversations and messages when switching platforms?

Yes, you can keep all of your existing customer conversations and messages when switching to Heymarket alternatives like MessageDesk. For others, it depends on the capabilities of your selected Heymarket alternative platform. 

Before the switch, export all of your conversation data to a .csv from Heymarket using its data export tools. 

Make sure your new platform supports importing your data.

What are the terms for canceling my Heymarket contract?

The terms for canceling your Heymarket contract can vary depending on your specific agreement with Heymarket. 

Generally, you should review your contract for details on the cancellation policy. This includes any required notice period, potential early termination fees, and obligations you must fulfill before canceling. 

Some Heymarket contracts may require a 30-day notice, while others might have specific terms tied to your contract’s length. 

If you're still under a fixed-term contract, you might face penalties for early termination. Be sure to contact Heymarket’s customer support team to clarify the cancellation process. You’ll want to ensure that you understand any financial implications before proceeding.

How do I ensure Heymarket won’t charge me after I switch?

To make sure Heymarket doesn’t charge you after switching, cancel your account through customer support. You’ll also want to obtain written confirmation of your cancellation date. 

Be sure to review your final bill for accuracy and monitor your bank statements for any unexpected charges. You’ll also want to keep records of all communications in case you need to dispute any charges.

What should I do if Heymarket tries to enforce early termination fees?

Review your contract terms and conditions regarding early termination if Heymarket tries to enforce fees.

Does the contract state any termination fees? If yes, then you’ll most likely need to pay them. 

However, you can try negotiating with Heymarket. Explain your reasons for canceling, and request a waiver or reduction of the fees. 

Think your fees are unfair or not clearly outlined in the contract? You might consider disputing them through Heymarket's customer support or seeking advice from a legal counsel to explore options. 

Be sure to document all communications for reference.

Can I transfer my Heymarket contract or services to another business if needed?

Transfering your Heymarket contract or services depends on the terms of your Heymarket contract. Most service agreements include clauses about moving or assigning your contract.

If your contract allows, you might be able to transfer your agreement to a Heymarket alternative. If you can’t transfer, you may need to revise the contract or explore other options.

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Ready for a Heymarket alternative?

MessageDesk can help you manage your SMS efforts and customer communications.

We’re here to help you find the best ways to communicate. Especially to maintain a strong and positive online presence with your contacts and customers.

Ready to get started? Your next step is to meet with a MessageDesk messaging expert.