Too many conversations? Too many phone lines? Unify texts and teams with one inbox.
Route all texts through a business number to one inbox.
Views and filters get messages to the right teams.
Assign conversations for fast service and responses.
Message on-the-go from a phone, tablet or computer.
Unify all text conversations with one team inbox.
Too many different phone numbers for all of your different teammates across your business or organization? Let's get that down to one.
- Text-enable your existing business landline or VoIP number.
- Every inbox is one-to-one with a 10-digit phone number.
- Consolidate support, billing or any other phone line into one.
Route messages to the right team with views and filters.
Clarity eliminates confusion. Create custom views and use filters to see who's waiting, who needs a response and what's been resolved.
- Create color-coded custom views for teams or departments.
- Filter conversations by newest to oldest, waiting, replied or assigned.
- Open new conversations and close them when things get resolved.
Quick responses start with comments and assignment.
Comment at teammates to loop them in. Assign conversations to enable teammates to take charge and deliver timely solutions.
- Get eyes on the right conversations at the right time with comments.
- Assign conversations to yourself or any other teammate.
- Set permission levels for teammate access to certain conversations.
Keep connected to contacts as a team from any device.
Business doesn't always take place in the office. Get access to your team inbox from any device including mobile, tablet, and computer.
- Download MessageDesk's iOS app to your iPhone or iPad.
- Text from any Android device using the Android app.
- Log in from your computer or any device with a web browser.
Additional team inbox resources.
Check out these additional shared team inbox resources.
