MessageDesk Pricing

Smarter, Simpler Messaging Made for All

Transparent pricing fit for everyone from smaller operations to larger organizations.

Starter

Text messaging inbox accessible on mobile, tablet, and desktop

1 seat
+$10 / mo. per additional seat
14

per month

100 Free Messages /Mo.
then $0.05 per message
2-way SMS/MMS texting
10-digit local area code phone number
Text-enable landline
Managed opt-in/out compliance
Basic email & chat customer support
Access to all integrations

Operator

Full-text messaging toolset for smaller operations

3 seats
+$10 / mo. per additional seat
39

per month

500 Free Messages /Mo.
then $0.04 per message
Everything in Starter plus...
Low-volume text message broadcasts (text up to 250 contacts at once
Inbox folders & conversation assignment
Text message scheduling
Text message templates
Carrier-verified message delivery
Unbranded click-to-text & website chatbot
1-on-1 customer onboarding & training

Team

Team-wide texting, and mass messaging for larger teams

5 seats
+$15 / mo. per additional seat
129

per month

2500 Free Messages /Mo.
then $0.03 per message
Everything in Operator plus...
Automation & keyword autoresponders
Mid-volume text message broadcasts (text up to 1,000 contacts at once)
Out-of-office automated replies
Fully customizable click-to-text & website chatbot
Dedicated customer account manager

Enterprise

For organizations with complex requirements

Let's chat!
Everything in Team plus...
High-volume text message broadcasts (text thousands of contacts at once)
Advanced permissions & settings
Scalability for multiple phone numbers & locations
Unlimited teammates
Top priority customer support
Service-level agreement (SLA)

Need a custom plan?

Build a custom plan.

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MessageDesk Pricing

Frequently asked questions

Every 160 characters count as 1 message. A message with 320 characters would count as 2 messages. Example: A message 320 characters long sent to 10 contacts would cost 20 messages. Every SMS message is limited to a max of 918 characters. Whereas an MMS can have unlimited characters at 3 credits per send.

No, unused free messages do not roll over into the next month. However, if you have an annual plan your messages roll over month to month until the end of your 12 month subscription.

Once you use all of your free messages, you’ll automatically go into metered billing. Metered billing allows you to send unlimited messages at the per-message rate of $0.04 per message.

No, all inbound text messages are free.

Yes, MessageDesk allows you to send and receive images, gifs, videos, and more. You get 1 gigabyte with your account for all media you upload and the maximum upload size is 12 megabytes.

It depends. Just ask a representative on our sales team to see if your existing phone number qualifies for number porting.

MessageDesk works on any device with a web browser. You can also download the MessageDesk mobile app on your iPhone or Android device.

Currently, MessageDesk is only available in the United States and Canada. However, we’re looking at offering service in several new markets including India and Australia. If you’re interested in using MessageDesk in your region, let us know, we’d love to hear from you!