Automation
Automate updates, reminders and follow-ups.
Automation saves time and helps you manage more conversations. 67% of patients prefer texting - especially for appointment reminders, scheduling consultations, and following up.
Learn more about texting automations
Scheduling & appointments
Reduce phone time and eliminate no-shows.
Scheduled and recurring appointment reminders save front desk and clinic staff hours every week. Use text message templates to schedule one-time and recurring reminders weeks in advance.
Learn more about texting for scheduling and appointments
Shared team-inbox
Manage patient and staff text message conversations.
Text from a shared team inbox to manage and assign patient and staff conversations. Texting as a team keeps messaging consistent and ensures that everyone is on the same page.
Check out texting for teams
Additional features
Text messaging tools that keep your practice connected.
Send texts from your existing number to collect reviews and connect patients to web forms.
Text-enable your existing business number or spin up a new 10-digit phone number with a local area code.
See number options
85% of patients are willing to leave a review, but few actually do it. Texting simplifies your follow-up process with automatic texts.
See texting for reviews, polls and surveys
Build dynamic contact lists and collect info with custom web forms that help patients schedule appointments and update their info.
Check out list growth and forms
Integrations
We get along well with your other business tools.
Sync MessageDesk with your accounting software to save time, keep things consistent and get real-time access to patient info.
Additional Resources
Check out these additional business text messaging resources.
Guide to HIPAA Compliant Texting for Medical Offices
Learn everything you need to know about HIPAA-compliant texting in our guide for medical offices.
Messaging Insights |
6 min read
How to Choose a Texting App for Your Organization
Looking for the best texting app for your medical office or dental practice? Here’s a list of the top twelve things to consider.
Messaging Insights |
7 min read
Guide to Scheduling Text Messages
Can you schedule a text message? Read our guide to learn what you can use to schedule your texts.
Messaging Insights |
8 min read
