Kick things off with a broadcast, chatbot or web form.
Automatically respond when contacts text keywords.
Use Zapier to integrate with all the other tools you use.
Respond to contacts instantly outside of office hours.
Start conversations through a scheduled broadcast to a contact group, with a website chatbot or via web form, then automate your follow-ups.
Send automatic texts when contacts text a keyword. Then automatically group everyone based on their response for fast follow-up.
Take action based on replies and more. Use Zapier to integrate MessageDesk with the other apps your organization uses.
Let contacts know when you or your team is unavailable. Manage expectations by setting up office-hours tied to automated texts.
Check out these additional automation resources.