Product overview

The Easiest Way to Manage Conversations & Team Operations

Our team texting features give teams the automation and tools they need to manage conversations and daily operations at scale.

MessageDesk Team Inbox

Smarter, simpler messaging made for teams.

Features and tools for solving day-to-day team messaging problems.

Text-Enabled Business Phone Line

Keep your existing business number or get a new local or 800 number.

Forward Calls From Your Text Line

Unify your MessageDesk text line and voice calls with call forwarding.

Team Texting from a Shared Inbox

Assign and manage text conversations amongst multiple team members.

Route & Assign Conversations

Route messages to the right teammates and teams with views and filters.

Support & Service Contacts

Texting helps you manage, assign, support, and service customers.

Collect Feedback & Reviews

Automatically follow up for more feedback and online reviews.

Save Message Templates

Keep your messaging consistent with text message templates.

Send Media & More as MMS

Enrich your text messages with pictures, media, GIFs and more.

Auto-Shorten & Track Link Clicks

Text links to connect contacts to web-based resources.

Marketing & Sales Campaigns

Build awareness and increase engagement with text campaigns

Scheduled Text Messages

Schedule one-time and recurring text messages.

Reach Everyone with Broadcasts

Scale your outreach with text broadcasts to contact groups.

Carrier Approved Mass Texting

Get approved for bulk text message broadcasts.

Keyword-Based Autoresponders

Automatically respond when contacts text a keyword.

Get Paid Faster with Text-to-Pay

Send invoices and get text payments via accounting integrations.

Automatic Out-Of-Office Texts

Automate responses when outside of office hours.

Start Chatbot Conversations

Create more opportunities by starting more conversations.

Collect Info with Web Forms

Link contact directly to custom web forms with text messages.

More ways to empower your business or organization

The MessageDesk Blog

Get the latest business and messaging tips, tricks, tools, and insights.

Visit the blog

In-depth Guides

In-depth guides for advanced learning and comprehensive knowledge.

Check out guides

Copy and Paste Templates

Copy and paste from our vast library of free text message templates.

Copy and paste templates